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    Delivery Policy

    This Delivery Policy explains how access to our digital courses is provided after purchase. By purchasing from Novastar HK Limited, you agree to the terms outlined below.

    1. Digital Delivery of Courses

    All products sold on our website are digital online courses. No physical goods are shipped.

    Once your payment has been successfully processed, you will receive:

    • Immediate or near-immediate access to your course(s)
    • Access instructions sent to your registered email address

    Access may be provided via:

    • Your user account dashboard on our website
    • A secure learning platform link
    • Email confirmation with login details or access instructions

    2. Delivery Timeframe

    • Most courses are delivered instantly after payment confirmation
    • In some cases, access may take up to 24 hours due to system verification or technical processing
    • If you do not receive access within 24 hours, please contact our support team

    3. Account Access Responsibility

    If course access requires an account:

    • You are responsible for ensuring your login details are correct
    • You must check your email (including spam/junk folders) for access instructions
    • We are not responsible for delays caused by incorrect email addresses or user error

    4. Access Issues

    If you experience any issues accessing your course, such as:

    • Missing login details
    • Broken links
    • Payment completed but no access granted

    Please contact our support team at contact@risebeyondgrowth.com, and we will resolve the issue as quickly as possible.

    5. Course Availability

    We reserve the right to:

    • Update, modify, or improve course content at any time
    • Temporarily suspend access for maintenance or upgrades
    • Remove or discontinue courses with prior notice where possible

    If a course is discontinued, we will ensure fair access arrangements where applicable.

    6. Technical Requirements

    To access our courses, you are responsible for:

    • Having a stable internet connection
    • Using a compatible device (laptop, tablet, or smartphone)
    • Ensuring your browser and software are up to date

    We are not responsible for access issues caused by your device or internet provider.

    7. No Physical Delivery

    We do not ship or deliver any physical products. All offerings are strictly digital and accessible online.

    8. Contact Information

    If you have any questions about course delivery or access, please contact us at contact@risebeyondgrowth.com.