Privacy Policy

Privacy Policy

This Privacy Policy explains how Novastar HK Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Billing details (where applicable)
• Account login details
• Payment information (processed securely via third-party providers)

b) Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website
• Usage behaviour and interaction with courses

2. How We Use Your Information

We use your information to:

• Provide access to purchased courses
• Create and manage your account
• Process payments and transactions
• Communicate updates, support, and service messages
• Improve website performance and learning experience
• Prevent fraud and ensure platform security

3. Payments and Third Parties

We use secure third-party payment processors to handle transactions. We do not store full credit/debit card details on our servers. Your payment data may be processed by trusted providers such as payment gateways, subject to their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyse website traffic and performance
• Improve user experience

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Information

We do not sell your personal data.

We may share your information only with:

• Payment processors (for transaction processing)
• Hosting and analytics providers
• Legal authorities if required by law
• Service providers who help operate the website

All third parties are required to protect your data.

6. Data Security

We take reasonable technical and organisational measures to protect your information, including:

• Encryption (where applicable)
• Secure servers
• Access control measures

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing
• Request a copy of your data

To exercise these rights, contact us at the email below.

8. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at contact@risebeyondgrowth.com.